How can I place an order?
You can place an order through our website by browsing the products and adding them to your shopping cart, then following the secure checkout steps to complete the purchase.
 
What payment methods are available?
We accept a variety of payment methods, including credit and debit cards, Mada, and Apple Pay.
 
Can I modify or cancel my order after placing it?
Yes, you can modify or cancel your order before it is shipped. Please contact our customer service team as soon as possible to assist you with this.
 
How long does delivery take?
Delivery time depends on your geographic location and the selected shipping method. Typically, delivery takes 3 to 5 business days within the Kingdom.
 
What should I do if I receive a damaged or incorrect product?
We apologize for any inconvenience this may cause. Please contact our customer service team immediately to provide details of the issue, and we will take the necessary steps to replace the product or refund the amount.
 
How can I track my order?
Once your order is shipped, you will receive an email containing tracking details. You can use these details to track the status of your shipment through the shipping company's website.
 
Can I exchange or return products?
Yes, you can exchange or return products according to our exchange and return policy. Please visit the policy page for more information.
 
How can I contact customer service?
You can contact us via email at [email protected]. We are here to assist you and answer all your inquiries.